Finding Trusted Support Coordination by an NDIS provider that helps you achieve your goals takes a lot of work. Choosing the right NDIS provider is important in ensuring your goals are met. Finding the providers that best suit your needs and goals and finalising your agreements with them is how the NDIS should work. We should have a clear agreement as we must put a service agreement before buying goods or services from other organisations. A similar agreement with an NDIS provider will help everyone understand what we are looking for and what support coordination services your provider is supposed to deliver. This helps protect everyone and makes the whole process hitch-free. We at HiFive have developed and designed templates and easy checklists to help participants choose the services that best suit them to achieve their goals.
Your Roadmap to Find the Right Support
Finding the right NDIS provider that best suits your goals is usually
tricky. A participant can make this journey easy and exciting if he follows
these basic steps:
(a) Develop a clear understanding of your
goals
- Be clear about the support you want.
- Put your goals and expectations before the provider.
- Ask your provider what they offer, such as delivery and rescheduling of services.
(b) Are they Qualified?
- Try to find a provider with the right experience and expertise in the required services you seek.
- This helps you to ensure the provision of quality services and helps achieve your goals.
(c) Communication and Support Services with Diversity!
- As a participant, you may belong to any cultural background; make sure your provider provides multilingual support staff that helps you understand yourself well and fulfil your needs.
- Determine whether they respond to your queries promptly or not.
(d) Keep on looking for the better option!
It may be possible that you are already working with a provider, and it usually seems easy to stick to the one you are already working with. But keep looking for someone who can better manage the services for you, who can be more helpful in achieving your goals, or who is more experienced and compassionate. The opportunity to try something new can be rewarding and help you learn new things in your life journey.
Devising your Service Agreement
Once you have clearly understood what you are looking for and which provider best suits your needs, the next step should revolve around the planning agreement with your provider. A clear and concise service agreement will help both parties to have a smooth journey to mutual cooperation and work ahead. An effective service agreement should include the following basic contents.
(a) Details of Supports and Services to be Delivered
- Clear mention of your goals that the provider will help you achieve.
- Type of the support provided
- Time and place when or where services will be provided
- Cost of the supports
- Duration for which these supports will be rendered
(b) Clear Mention of roles and
responsibilities
- Service agreements must have a clear statement by the provider about their responsibilities under the service agreements that are in accordance with your expectations and support goals.
- It should also include the ways or methods that can be used to change or end your agreement.
Why HiFive Is the Right Provider You Are
Looking For?
Hi Five Community Services offers top-rated Disability Services in Australia. HiFive will help you connect to the right support to achieve your goals: plan management, Trusted Support Coordination, personal care, in-house support and community access, psychosocial recovery, or aged care. As an innovative NDIS-registered support provider, we proudly offer flexibility, choice, and control to Victoria’s disabled community. All staff members are fully scrutinized and screened before beginning employment with us, so you can rest assured that anyone we send out to you will be highly experienced and reliable.
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